Insights

How a Coffee Shop Taught Me Everything About Superior Customer Service
How a Coffee Shop Taught Me Everything About Superior Customer Service Leadership I have a confession to make: I’m in love. Every morning, I start my day by catching up with this love—my local coffee shop. Yes, I know, it’s a bit predictable in Melbourne, where…
Every decison falls under one of the four decsions
Every decison falls under one of the four decsions Growth The genies of Verne Harnish, author of Scaling Up, is that he has simply said that any major decsion in growing a business falls uuder one of four decisions.   People– with regard to…
Barriers to scaling you business
Barriers to scaling you business Leadership 3 Barriers to you Scaling your Business Growth of business is not  linear. Just working hard does not take you from the botton left hand corner to the top right hand corner. A rocket…
The major reason which is holding you back from finding A players
The major reason which is holding you back from finding A players Leadership We are frequently told to hire A players. That I agree with Its just that I cant find any? The main reasons why: Typical hiring processes use recruitment methods that are flawed Typical hiring…
https://www.youtube.com/watch?v=ZF9cuYxal7Q
https://www.youtube.com/watch?v=ZF9cuYxal7Q Leadership
Learning is a life long process
Learning is a life long process Leadership It is true that we often operate on autopilot and rely on habits to get through our daily routines. However, it is also true that we have the capacity to learn something new every…
THE TOUGHEST COMPETITOR YOU’LL EVERFIND…AND YOU KNOW HIS NAME
THE TOUGHEST COMPETITOR YOU’LL EVERFIND…AND YOU KNOW HIS NAME Leadership I was speaking to a teacher at an informal get together, and as I am a life long learner was curious  as to how they stayed up yo date, particularly in a post covid… Chess pieces, as a metaphor for strategy
YOUR BUSINESS GROWTH WILL NOT TAKE MONEY, IT REQUIRES SOMETHING MORE VALUABLE THAN THAT.
YOUR BUSINESS GROWTH WILL NOT TAKE MONEY, IT REQUIRES SOMETHING MORE VALUABLE THAN THAT. Leadership     YOUR BUSINESS  growth will not take money, it requires something more valuable than that.   When I ask people if they want to grow their business, they instantly say yes. They look…
Petrick lenciione
Petrick lenciione Achievements
Browse more
"Due to the time, effort and insight Keith has brought, we now have expanded into UK, Asia and USA markets which allows us to service our large Pharmaceutical clients globally." Adam Wilson Owner & Managing Director, Wilpak Group International
"Keith, you are amazing wonderful person I met in my life. And we are so lucky to have you with the growth of Kubota and , that you have been part of it." Yuka Konishi Sakata Events Co-ordinator, and E/A. to National Sales Manager, Kubota Tractor Australia
"Always such value even up to the last share about the story to keep dancing." Anna Alley Director, Di Marca
"Keith, the last 2 days were indeed amazing." Rudi Van der Vlies Founder & Director, O & G

Certifications